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Military
Document Management Solutions
Military relies on
modern document imaging technology to gain a competitive advantage in the fast
paced market. With never ending economic, competitive, and regulatory challenges,
it’s easy to understand the importance of operating more efficiently and
cost effectively.
US Imaging has a team of Installation and
Support Specialists who will work with your organization to develop and implement
customized manufacturing data storage solutions and Military document services
that meet the specific goals of your business. With our Military data storage
solutions, US Imaging can streamline your business processes, reduce costs, and
improve service levels.
Military
Benefits
Reduce
costs DRAMATICALLY!:
* Reduce HIGH cost of
labor expenses due to filing, retrieving, routing, and looking for lost documents,
files and information
* Minimize costs associated with copying, printing, and faxing and other print
materials
* Improve productivity by accomplishing tasks more efficiently
* Reduce storage cost: filing cabinets, transportation, file preparation, and
record retention, staff payroll
* Decrease time and cost with managing compliance programs
Reduce
cycle times:
* Streamline business
processes by converting to a paperless system
* Shorten time-to-market
* Optimize order fulfillment
* Support Lean Military, Six Sigma, and Kaizen initiatives
* Integrate and leverage ERP, MRP, SCM, and e-Business Applications
* Supply chain collaboration
* Simplify production, order fulfillment, shipping and receiving, accounts payables,
and accounts receivables
Increase
Levels of Service:
* Immediate answers with
simultaneous access documents related to orders, customer requests, and inquiries
* Improve issues resolution
* Document customer account activity
* Share knowledge articles and techniques
* Rresponsive support departments: payables, receivables, and purchasing departments
* Strengthens customer relations
* Enhance department collaboration and communications
* Increase sales orders and accounts proficiency
- Expedite AR & AP departments
- Increase Productivity
- Streamline Shipping & Receiving
- Improve Documentation
- Share Knowledge Assets
- Immediate Access to Information
- Track and Automate Processes
- Disaster Recovery Solution
- Improve order and
fulfillment accuracy
- Reduce receivables and lower days sales outstanding (DSO) rates
- Fast collections and higher collection rate
- Enhance reporting and communication
- Assist Sarbanes-Oxley requirements
- Order processing
- Complete customer profiling
- Resolution handling
- ISO Compliance
- FDA Compliance
- OSHA Compliance
- Corrective and Preventive Action (CAPA) Compliance
- Sarbanes-Oxley (SOX) Compliance
- Change Process Management
- Sensitive employee document control and management
- Hiring processing
- Human Resources
- Engineering
- Customer Service
- Issue resolution
- Documented standards processes
- Safety compliance
- Complete disaster
recovery
- Modular/scaleable in design
- Catalog management
- Vendor contracts
Document
Scanning vs Paper Storage

VS

Paper
Stored File
Travel to
paper storage -------------------------- 20 min - 40 min
Search for file and specific documents ------- 15 min - 30 min
Return to work -------------------------------------- 20 min - 40 min
Copy, fax or mail documents -------------------- 15 min - 20 min
Prepare files for destruction --------------------- 10 min - 20 min
Total Time 1 hr 20 min
- 2 hrs 30 min
(Assume $10.00 / hr salary and benefits) $13.33 - $25.00 / occurrence
Electronic
File System or Document Scanning
Insert disc into PC or
retrieve from server--- 2 min - 3 min
Print or email documents ------------------------ 2 min - 5 min
Total Time 4 min - 8 min
(Assume $10.00 / hr salary and benefits) $.66 - $1.33 / occurrence
Expense of Storing Paper
Files Verses Electronic File Storage
Paper
Storage Expenses
(personal storage unit)
4.6 cents per month 55.2
cents per year (150 page files)
Storage boxes ($7.50 / 20 files) 37.5 cents per file
Destruction cost after retention period. 60 cents per file
Labor cost ?
Total Cost per File (5
year retention period) $3.72 + Labor
Paper Storage Expense
(third party storage facility)
Enter file into storage
$1.25 - $1.30
Storage boxes ($7.50 / 20 files) 37.5 cents per file
6 cents per month 72 cents per year
Destruction cost after retention period 60 cents
Labor cost ?
Total Cost per File (five
year retention period) $5.18 - $5.28 +Labor
(Retrieval charge of $25 -$40 per occurrence)
Electronic File Storage or Documet
Scanning
Scanning expense (average)
$5.00 - $6.00
Labor cost $0
Storage boxes $0
Destruction cost $0
Total Cost per File (Lifetime
retention) $2.00 - $6.00
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To maintain
the most powerful fighting force in the world, the U.S. Army
Accessions Command (USAAC), the Army's combined recruitment and training division,
needs to follow each recruit closely, from acceptance to training to initial posting.
And at each step of the process, documents pile up—about 18 million per
year, according to Gary Bishop, USAAC's chief of Web Applications and Technologies.
Because of
the time, money, and storage space required to maintain documents manually, the
USAAC began marching in the direction of an entirely new, online recruiting strategy.
"By creating a paperless environment, we felt we could improve the integrity
of our data as well as reduce the amount of paper we were storing," says
Bishop. "With electronic document management, we're sure we're dealing with
the latest document and can validate certain information interactively. We are
also impressing our recruits—who observe our procedures firsthand—with
the fact that the Army is a modern, efficient organization, not an old-fashioned
bureaucracy."
To meet its
challenges, the USAAC turned to Sun iForce Partner Documentum, Inc., to provide
secure enterprise content management with version control, life cycle management,
and electronic signature capabilities—and the ability to meet the U.S. Department
of Defense's stringent 5015.2 record-keeping certification standard. And the USAAC
opted to run it all on Sun StorEdge arrays, including the Sun StorEdge 3960 system
(recently upgraded to the Sun StorEdge 6320 system), Sun StorEdge L700 tape library,
Sun StorEdge Availability Suite Software, and Sun StorEdge Utilization Suite Software
with Sun StorEdge SAM-FS software.
CONTENT MANAGEMENT ADDED TO IRAQ MILITARY PORTAL
The U.S. military deploys
Xythos Software's WebFile Server to improve the ability of soldiers stationed
in Iraq to share information.
Information Week
by Larry Greenemeier
March 30, 2004 - For the
U.S. military and its allies stationed in Iraq, information plays a key role in
battlefield decision making. To improve the military's ability to share information
in Iraq, U.S. Joint Forces Command in this month integrated open, Web-based document-
and file-management software into an existing collaboration portal known as the
Cross Domain Collaborative Information Environment.
Before the deployment of
Xythos Software's WebFile Server, the only way for personnel stationed in Iraq
to share files outside their unit was to E-mail them or to copy the file to a
Web server and make it accessible via a Web page, says Boyd Fletcher, prototype
development lead engineer for Joint Forces Command's J9 Joint Experimentation
Directorate. JFCOM, one of the Defense Department's nine unified commands, tested
the software before adding it to the collaborative information environment portal,
which is used by the United States and several of its multinational allies in
Iraq.
The Defense Department
sees document and content management in terms of information management, which
can include anything from an operational plan to a file captured from the enemy,
says Herbert Strauss, a Gartner VP and principal national security analyst. By
better organizing this information and providing broad, yet secure, access, the
military has the ability to provide its commanders and their allies with information
crucial to their mission.
WebFile Server provides
access controls that let authorized officers and field personnel read, write,
and delete documents. Because the document-management system, which will be used
by about 5,000 people, is Web-based, it can be extended out to soldiers operating
throughout Iraq's combat zones, says Fletcher, who last week returned from the
implementation effort in Iraq. The document-management system had to be Web-based
because "we didn't want to have to install client software on thousands and
thousands of machines," he adds.
The key to the new software's
success is its ability to interact with any software that's WebDav-enabled. WebDav,
short for Web Distributed Authoring and Versioning, is a set of extensions to
the HTTP protocol that allows users to collaboratively edit and manage files on
remote Web servers. Although U.S. military personnel can access the document-management
system from the states, the heart of the system, including the databases where
documents are stored, is run out of Iraq.
"The users in country
needed a way to manage their information," Fletcher says. "In the past,
a lot of document standards were based upon proprietary interfaces to documents.
We wanted something that was entirely standards-based."
The collaborative information
environment portal into which WebFile Server fits is notable for its use of open-source
and open-standards technology. The portal was built using the Exo open-source
platform. Other components include Java Specification Request 168, which enables
interoperability between portlet applications and portals; the Web Services for
Remote Portlets specification, which defines the Web-services interfaces and semantics
for interactive, presentation-oriented content services; and Extensible Messaging
and Presence Protocol, a set of open-source XML streaming protocols created by
the Jabber Software Foundation for instant messaging.
JFCOM's use of technology
based on open standards, even open source, indicates an aggressiveness to deploy
new technology, Strauss says. The role of information management has been elevated
throughout the military as a result of the current war effort, which encompasses
military action in Iraq and Afghanistan as well as a borderless campaign against
terrorists worldwide, he adds, saying, "There's far more attention paid to
the ability to share information with agility than ever before."
Q:
My files are messy, how should I prepare them?
Q: How will you label my files?
Q: How do my files get back on my system?
Q: What about my new files?
Q: Can the CD data be altered?
Q: How Much? Can I see a demo?
Q: What industries are using document imaging?
Call Don DiPlacido at 205-822-6886
for a personalized demonstration using your own data.
" Did You Know? "
90% of corporate memory exists on paper.
Of pages that get handled in the office, 90% are
merely shuffled.
The average document gets copied 19 times.
Companies spend $20.00 in labor to file a document. $ 120.00
in labor to find a misfiled document, and $ 220.00 in labor to produce a lost
document.
7.5 % of all documents get lost, 3 % of the remainder get
misfiled.
Professionals spend 5-15 % of their time reading information
but 50 % looking for it.
4 Trillion paper documents are in the US alone, growing
at a rate of 22 % per year.
Typical document
management systems have the user scan in the original paper document, and store
the image of the document in the document management system. The image is often
given a name containing the date and the user is often asked to type in additional
"tags" in order to make finding the image easier. Slightly
more advanced versions also perform an OCR on the image, storing the text along
with the image. Although most OCR systems are notoriously inaccurate, even a few
correct words scanned off the page can eliminate the need for the user to type
in their own tags.
Once the document is stored,
it is typically retrieved using an application that is aware of the way the tags
(or scanned text) and image are related. That way when you search for "invoice",
opening the document will in fact open the original image.
Document management systems
can save a tremendous amount of time, even in cases with small numbers of documents,
like home bill payment or personal tax preparation. It is somewhat odd that they
aren't more widely used, but some of this is likely the fault of the scanning
step. Many systems include their own high-speed black and white scanner to make
this step as easy as possible, or can incorporate existing office MFPs.Storing
electronic documents is somewhat different but follows the same principle. Here,
every kind of internal documentation of somebody (typically a company or corporation)
is both written and stored electronically. Printed copies of documents need not
even be produced, and documents may be electronically signed.
Electronic document management
systems typically include a workflow model for certifying and electronically signing
documents.Electronic
document management systems can be extended to support requirements under the
HIPAA (Health Insurance Portability and Accountability Act of 1996) and Sarbanes-Oxley
Act of 2002 by addition of digital rights management controls including real-time
network/application/file monitoring and policy control. This gives auditors, administrators
and directors documented evidence of internal controls that communicate, store,
and protect documents and allows unalterable logs or databases of who has accessed
which pieces of information, where and when. It also gives fine-grained control
of who can access, view, print or forward any particular document or group of
documents.
Typical file
management systems have the user scan in the original paper file, and store the
image of the file in the file management system. The image is often given a name
containing the date and the user is often asked to type in additional "tags"
in order to make finding the image easier.
Slightly more advanced
versions also perform an OCR on the image, storing the text along with the image.
Although most OCR systems are notoriously inaccurate, even a few correct words
scanned off the page can eliminate the need for the user to type in their own
tags.
Once the file is stored,
it is typically retrieved using an application that is aware of the way the tags
(or scanned text) and image are related. That way when you search for "invoice",
opening the file will in fact open the original image.
File management systems
can save a tremendous amount of time, even in cases with small numbers of files,
like home bill payment or personal tax preparation. It is somewhat odd that they
aren't more widely used, but some of this is likely the fault of the scanning
step. Many systems include their own high-speed black and white scanner to make
this step as easy as possible, or can incorporate existing office MFPs.
Storing electronic
files is somewhat different but follows the same principle. Here, every kind of
internal documentation of somebody (typically a company or corporation) is both
written and stored electronically. Printed copies of files need not even be produced,
and files may be electronically signed.
Electronic file management
systems typically include a workflow model for certifying and electronically signing
files.
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Electronic file management
systems can be extended to support requirements under the HIPAA (Health Insurance
Portability and Accountability Act of 1996) and Sarbanes-Oxley Act of 2002 by
addition of digital rights management controls including real-time network/application/file
monitoring and policy control. This gives auditors, administrators and directors
fileed evidence of internal controls that communicate, store, and protect files
and allows unalterable logs or databases of who has accessed which pieces of information,
where and when. It also gives fine-grained control of who can access, view, print
or forward any particular file or group of files.
I'm
Interested: Tell Me More!
Frequently
Asked Questions
Q:
What if my files are a mess? What do I need to do to get them ready for scanning?
A: You don't have to do anything to your files!
We scan them as they are. Notes on the file covers, sticky notes, etc...will be
scanned as well. No information will be lost or overlooked.
Q: How do you know
how to label my files so I can find them in my system?
A: Indexing can be done in several different
ways and we will consult with you before processing any of your files. The indexing
is customized to match your current filing methods.
Q: How do the files
get into our system so we can access them?
A: After we have scanned the files, we'll
transfer the data to a CD which contains images of all pages of each individual
file. The CD can be read in a CD-ROM drive, saved to a computer hard drive, or
hosted on a network. If you have a network, everybody can access the same data
at the same time.
Q: What happens after
all the old stuff is on CD? We are making new files and adding paperwork everyday.
Won't there be a gap?
A: Old data is stored and archived on seperate
CDs. Your current workflow documents will be periodically converted to digital
files as your situation dictates.
Q: What kind of Data
Security is there? Could someone change the data in a scanned file?
A: Good Question! NOBODY will be able to alter
any data on your CD's. All data will be converted to PDF, which keeps anyone from
adding or deleting any data.
Q: How much does it
cost and can you do a sample of our archives so we can try it out first?
A: In order to give you a detailed quote,
we will gladly create a trial-sized demo CD of you actual files digitally converted
with no obligation to you. Based on your demo file we'll determine what we'll
change for the complete project.
Q: What are the industries
that use your services?
A: We serve many industries, including:
- Realtors
- Builders
- Developers
- Architects
- Contractors
- Mortgage Companies
- Auto dealers
- Universities & Colleges
- Doctors - HIPPAA compliance, our document management solution is perfect for
patient records.
For answers to YOUR questions, call 205-822-6886 or E-mail
us.
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